A success story with Sundbom & Partners
The main idea behind Sundbom & Partners is to work as an independent business between the customer and the ERP vendors. Their primary target is to help customers to reach the full potential in their ERP solution.
The ERP systems usually have good built-in functionality to visualise the actuals. It is sometimes harder to visualise an overview of the future. Mattias Gustafsson (Product Manager at Sundbom & Partners) clarifies:
This was the reason why they started to look for easy to use tool for visualising the project future and the choice fell on Silverbucket. The solution is easy to integrate with other systems, so it felt like a perfect match to combine those two worlds.
The partnership between Sundbom & Partners and Silverbucket started in August 2016. Co-operation has been smooth from the beginning, because both companies have the same vision about making things easy. Communication is effortless and Silverbucket helps to solve possible problems concerning product or customers’ wishes.
In the beginning Silverbucket guided Sundbom & Partners through the product and the first cases were handled together. After some cases Sundbom & Partners started to handle cases by themselves. Mattias says:
Silverbucket is easy to learn, but you helped with all the questions and still do after 1,5 years of co-operation. From the beginning we inherited a lot of leads that Silverbucket already had which was good start for the co-operation.
The two companies have frequent communication about joint markets and monthly discussions about the future development of the product. Silverbucket is also giving the same information if a Swedish customer downloads the free trial of the product. There’s mutual interest to constantly find new and exciting customers.
The Swedish market has an increasing demand for easy-to-use tools. It is a crucial fact that software needs to be simple to use so that users are encouraged to continue working with the tool, updating the figures over time. If you don’t achieve that, the information can’t be trusted. At the end of the day it needs its input from the users and the most efficient way to achieve that goal is to provide software that is easy to use. Mattias notes at the end of the discussion:
Silverbucket is all about that, so the future looks promising.
